Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Wheel Out, we believe that online gaming should be an enjoyable form of entertainment only. Gaming is never a reliable way to earn money or solve financial problems. Always gamble only with money you can afford to lose, and never view it as a source of income.
Remember: The house always has a mathematical advantage. Play for fun, not profit.
Age Verification
Gaming on our platform is strictly restricted to individuals who are 18 years of age or older, or the legal age of majority in your jurisdiction in India, whichever is greater.
We take age verification seriously and reserve the right to request proof of age at any time. If you are underage, you must not use our services.
Warning Signs of Problem Gambling
Are you experiencing any of the following? If so, you may be developing a gambling problem. Please seek help immediately.
- Chasing Losses: Trying to win back money you've lost by gambling more
- Loss of Control: Gambling longer or spending more money than intended
- Hiding Your Gambling: Being secretive about your gaming activities or lying about the time and money spent
- Preoccupation: Constantly thinking about gaming, even when not playing
- Neglecting Responsibilities: Prioritizing gaming over work, family, relationships, or personal care
- Financial Problems: Using money meant for bills, education, or essentials to gamble
- Mood Swings: Becoming anxious, irritable, or restless when unable to gamble
- Failed Attempts to Stop: Repeatedly trying and failing to reduce or quit gaming
- Borrowing to Gamble: Taking loans or borrowing money to fund gambling activities
- Relationship Strain: Conflict with family, friends, or partners about your gaming
Self-Help & Control Tools
We provide several tools to help you gamble responsibly. Use these features to maintain control:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly). Once the limit is reached, you cannot deposit further until the period resets.
- Loss Limits: Set a maximum amount you are willing to lose over a period. Your account will be temporarily restricted once this limit is reached.
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered. These notifications help you stay aware of your activity.
- Self-Exclusion: Voluntarily exclude yourself from our platform for a period you choose (minimum 24 hours). During self-exclusion, you cannot access your account or place any bets.
- Session Time Limits: Set a maximum duration for each gaming session. You will be logged out automatically when your time is up.
- Account Cooling-Off Period: Take a break from gaming with temporary account suspension (7 days to several months) without permanently closing your account.
To activate any of these tools, please visit your account settings or contact our support team.
Professional Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organizations:
India
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All India Institute of Medical Sciences (AIIMS) - Mental Health Services:
Contact AIIMS Delhi or your nearest AIIMS center for counseling and treatment related to problem gambling and addictive behaviors. -
The Banyan - Crisis Helpline:
Phone: +91-44-24645678 (Chennai-based, services across India)
Provides crisis intervention and mental health support. -
iCall - Mental Health Support:
Phone: +91-9152987821
Website: www.icallhelpline.org
Available for emotional and mental health support related to addiction. -
National Institute of Mental Health and Neuro Sciences (NIMHANS):
Bangalore-based institute offering specialized services for addiction and mental health issues.
International Resources
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GamCare (United Kingdom):
Website: www.gamcare.org.uk
Free, confidential support for problem gambling. -
GamStop (United Kingdom):
Website: www.gamstop.co.uk
National multi-operator self-exclusion scheme. -
Gambling Help Online (Australia):
Website: www.gamblinghelponline.org.au
Free, confidential online counseling and support. -
Responsible Gambling Council (Canada):
Website: www.responsiblegambling.org
Resources and support for problem gambling. -
National Council on Problem Gambling (United States):
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
Free confidential support 24/7.
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. There is no shame in asking for support. Problem gambling is a treatable condition,